Details & default notice

We distribute pre-owned items and foreseeable deterioration caused by wear, tear and age, taking into account the age of the item, is not considered defects or non-conformity. We have provided particular details of the quality or condition of certain items on each items’ description, such circumstances do not constitute defects or non-conformity, even though such circumstances may be beyond what is reasonably foreseeable as wear and tear.

We have published a care guide in order for the customer to follow best practices when taking care of their purchase.

Please see below for vintage condition guide:

Mint - Virtually no wear, mostly refers to vintage that has never been worn.

Excellent - The vintage piece shows only the slightest signs of being worn or aging.

Great - The piece shows typical, although minor, signs of wear or age.

Good - The vintage piece is considered intact and wearable but has some surface flaws i.e. staining, soiling or colour damage.

Fair - The item is wearable but shows significant signs of wear, although in many cases, some of these pieces can be restored. Could serve as a great inspiration piece.

Please contact me at maru@holaaida.co with any questions or concerns.

Shipping

Shipments go out Monday through Friday (excluding Holidays) and orders will be fulfilled within 1-2 business days excluding weekends and major holidays. All items are issued a USPS tracking number.

All shipments are through USPS. International Shipping is not available just yet. We are working towards this soon!

AIDA is not responsible for lost or stolen packages on purchases made without insurance and/or signature confirmation.

Returns

We want you to love the items you purchase as much as we love finding and selecting them for you.

That being said we do not accept returns.

If you have any questions about your purchase please feel free to email us at: maru@holaaida.co